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Refund Policy
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. </p >
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. </p >
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. </p >
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some proce
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Items are shipped from our warehouses in the USA. Please kindly view the estimated delivery time in the "Shipping policy" on the product page. If you cannot find your country on the checkout page when placing an order, it means this country cannot be delivered for some uncontrollable reasons. All of the costs incurred by the customs will be borne by the customer.
SHIPPING METHODS WE OFFER
Standard Shipping (Normally 6-14 Working days).
we will automatically provide free shipping service.
Note: Once your order is shipped out, you will receive a tracking number by email from us. If you don't receive the email or the package by any chance, I would appreciate it that you could contact us within 15 working days. If you contact us after the deadline, please understand that we may not be able to make compensation.
SHIPPING TIME
For your convenience, we are happy to ship our products to most places in the world. For detailed information about standard and expedited delivery, please refer to the following countries or regions:
United States, Canada and other regions, it usually takes 5-8 working days;
If your items are to be shipped to other countries, it usually takes 6-18 working days, but some policies and other force majeure factors will cause delivery delays;
* Please note that the above shipping times are estimates quoted by our courier companies, so we cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that we will do our best to limit any inconveniences that may arise.
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